Privacy policy

Privacy Policy

Last updated: September 2026

At Outform Furniture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and handle your information when you visit our website, contact us, or place an order.

1. Information We Collect

When you use our website, contact us, or make a purchase, we may collect information including:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and transaction information
  • Communications with our team
  • Information you voluntarily provide to us

We may also collect basic technical information such as your device type, browser, IP address, and how you interact with our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange and coordinate delivery
  • Process payments
  • Provide customer support
  • Send updates regarding your order
  • Handle returns, exchanges, and refunds
  • Prevent fraud and protect our website
  • Improve our products, website, and customer experience
  • Meet applicable legal and regulatory requirements

Where permitted, we may also use your contact information to send you news, product launches, offers, or other Outform updates. You can opt out of marketing communications at any time.

3. Payments

Payments are processed through secure third-party payment providers.

Where your payment information is collected directly by a payment provider, Outform does not directly store your complete credit or debit card details.

Payment providers may process your information according to their own privacy and security policies.

4. Delivery

To fulfil your order, we may share information necessary for delivery with our delivery team or delivery partners.

This may include your name, phone number, delivery address, and relevant order information.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, including payment processors, delivery providers, website and technology providers, and professional advisers.

We may also disclose information where required by applicable law or a valid legal request.

6. Cookies

Our website may use cookies and similar technologies to help the website function correctly, remember preferences, understand how visitors use the website, and improve your browsing experience.

Where applicable, you can manage your cookie preferences through your browser or the options provided on our website.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of your information and, in certain circumstances, requesting its deletion or objecting to particular uses.

To make a privacy-related request, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

The latest version will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Outform Furniture
Email: outformfurniture@gmail.com
Phone / WhatsApp: 01119761756
Egypt